At EDGE Wall Art we endeavor to deliver the highest quality products we can to our customers. Your chosen Wall Art will not leave our factory unless it meets our many rigorous quality checks and we are 100% happy that you are getting what you have paid for.
If a problem does occur with your Wall Art simply contact us and we will do our utmost best to rectify the problem. In order to help us solve any problems you may have faster, we ask that you send us photos of your Wall Art so we can quickly assess the situation.
If our team concludes out of the photos sent by the customer, that the error occurred by installation and not the wallpaper itself, we still provide a free panel within the 30 days but will ask for delivery fees.
Please be aware that within our policies it is necessary to notify us about any difficulties regarding your Wall Art within 30 days of placing your order.
All of our orders are tailor-made and designed specifically for your wall. Therefore, we cannot accept returns after they have been printed due to customer measurement errors or a change of plan. Also please take care with the installation of your Wall Art as we are unable to reimburse you the installation charges from other companies and do not take any responsibility for installation mistakes.
If it is found that the problem lies with us we will send a courier to retrieve your Wall Art and send you a new feature wall immediately.