At EDGE Wall Art we endeavor to deliver the highest quality products we can to our customers. Your chosen Wall Art will not leave our factory unless it meets our many rigorous quality checks and we are 100% happy that you are getting what you have paid for.

Print Order Policy

At Edge Wall Art, we’re dedicated to making sure your prints arrive safely and in perfect condition. Although rare, mistakes can happen. If you encounter any issues, please notify us within 14 days of receiving your item, and we’ll work to resolve it for you.

Delivery Confirmation
All orders are shipped with tracking and require a signature upon delivery to confirm receipt. Once delivery is confirmed and signed for, Edge Wall Art is no longer responsible for the item, and any concerns should be directed to the courier service.

Refunds & Replacements
We offer a 14-day period from the delivery date to report any issues with your order, including damage or incorrect items. For damaged or incorrect items, we’re happy to provide an express replacement at no extra cost—please send us a few photos to help us understand the issue. If you received an incorrect item and prefer a refund, we’ll cover the return postage cost for you.

Non-Delivery or Failed Delivery
If an order cannot be delivered due to customer error (e.g., incomplete address, failure to collect the parcel), the customer will be responsible for all outbound shipping costs.