Welcome to EDGE Wall Art, where we specialise in modern Prints and Wallpapers designed to elevate your space with style and sophistication.
Frequently Asked Questions
Simply put EDGE Wall Art is a high quality, removable, peel and stick wall fabric that is easy to install without the need of any glues that takes the world of wallpaper to a whole different level.
General Information
Why are there so many FAQ Questions?There are enough scams and dodgy products on the internet, so we are trying to be a transparent as possible, so you feel at ease when it comes time to purchasing your Wall Art.
1. How good your original paint work is? Has the original paint job been primed to strengthen the paints adhesion? How smooth is the wall itself? If the wall has been primed and the surface is smooth you are definitely going to have an extremely high chance at a perfect finish and an easy removal process when the time comes.
2. When was the wall painted? We recommend leaving a freshly painted wall for a minimum of 30 days to allow the paint to outgas properly.
3. What type of paint was used? We haven’t really come across any paints that don’t work with our product, but we have had the occasional minor issues with some Teflon and Wash & Wear paints.
4. Are you covering up flaky paint or a previously patched area? In our experience old flaky paint is not the ideal surface for our product and any area that has been previously patched up may also be a problem when it comes time for removal.
5. If you place your wallpaper on pebbly, textured or porous surfaces, you may get poor results.
Sample
Can I order a sample before ordering my wallpaper?Pricing
How much costs EDGE Wall Art removable wallpapers?Shipping
What is your delivery time?As soon as we receive approval on the design layout and payment most orders will be printed and dispatched within 3-7 business days.
Installation, Fitting and Removal
How do I install the Peel & Stick Wallpaper?Our standard size that we produce is 1000mm (1m) wide by your desired length. Wider prints are available, but it has been our experience that anything wider than this size becomes a lot more difficult to install for a first-time user.
We also offer to have your prints made in 600mm (60cm) wide panels at no extra charge if you think that 1000mm (1m) is too wide to handle.
All wall designs are generally split into even widths but sometimes this can’t be done and a smaller width piece will be used as the final panel.
All wall designs come with an additional 30mm in height and an additional 30mm on the final panel to account for walls that are not perfectly square.
Our standard size that we produce is 1000mm (1m) wide by your desired length. Wider prints are available, but it has been our experience that anything wider than this size becomes a lot more difficult to install for a first-time user.
We also offer to have your prints made in 600mm (60cm) wide panels at no extra charge if you think that 1000mm (1m) is too wide to handle.
No. EDGE Wall Art is produced on a block out polyester fabric that stops 99% of all colour from being seen through the material.
Having a block out material also helps produce less noticeable joins between the panels.
Though you can we don’t recommend this type of installation not only is it extremely hard to do but the chances of your panel coming down would be a lot higher than using a standard vertical wall.
No, we only recommend installing our product on dry indoor areas and away from excessive heat and moisture.
Also, the more times you reposition your Wall Art the greater the possibility of dust and dirt sticking to the print which will deteriorate the adhesive.
The removal process is really easy just start from the top corner of your panel and gently pull the panel back off the wall on a diagonal angle going back and forth until you reach the ground.
Please be aware that we have no idea about the quality of paint that was under your wall art to begin with and take no responsibility for any damage that on the off chance may occur.
In our experience old flaky paint is not the ideal surface for our product and any area that has been previously patched up may also be a problem when it comes time for removal.
No, the wallpapers use a light self-adhesive glue which is designed to be removed residue free.
However, if there is any glue left behind use a damp cloth to remove.
If you need to clean your wallpaper lightly wipe down the area with a damp cloth (please avoid any scrub like sponges). Do not use any chemicals to clean the print the ink will deteriorate.
If you make a mistake and want a new panel please do not worry, we can send you a new section of the design, but it will cost you additionally.
Feel free to contact us. Remember we are here to help if you encounter any problems.
Measurements
How do I measure up my wall?Please click on ''Measure Your Wall'' in the ''How It Works'' drop-down menu above for further instructions.
Guarantees, Insurance and policies
Are there any guarantees, insurance or policies that EDGE Wall Art offer?At EDGE Wall Art we endeavour to deliver the highest quality products we can to our customers. Your chosen Wall Art will not leave our factory unless it meets our many rigorous quality checks and we are 100% happy that you are getting what you have purchased.
If a problem does occur with your Wall Art simply contact us and we will do our utmost best to rectify the problem. In order to help us solve any problems faster we ask that you send us photos of your Wall Art so we can quickly assess the situation. If our team concludes out of the photo sent by the customer, that the error occurred by installation and not the wallpaper itself, we still provide a free panel within the 30 days but will ask for delivery fees.
Please be aware that within our policies it is necessary to notify us about any difficulties regarding your Wall Art within 30 days of placing your order.
All of our orders are tailor-made and designed specifically for your wall. Therefore, we cannot accept returns after they have been printed due to customer measurement errors or a change of plan. Also please take care with the installation of your Wall Art as we are unable to reimburse you the installation charges from other companies and do not take any responsibility for installation mistakes.
If it is found that the problem lies with us, we will send a courier to retrieve your Wall Art and send you a new feature wall immediately.
Please be aware that we have no idea about the quality of paint that was under your wall art to begin with and take no responsibility for any damage that on the off chance may occur.
Third Parties
Should I book a professional to install my wallpaper?Wallpaper
What is the general feel and look of the fabric?Our fabric has a beautiful flat matte feel to it. It allows our designs to print in a way that gives the wallpaper a very classy/vintage look. The best part about our wallpapers is that due to the fabric internal and external light does not bounce off the material.
Our wall fabric is a non-toxic, eco-friendly product that is perfectly suited to living environments. Our inks are virtually odourless however you may find a slight smell while unboxing, but this will disappear overtime.
If there are bubbles in your Wall Art, this could be due to the fact that you missed a section when installing. Most of these bubbles can be pushed out with your applicator or by using a pin to prick a small hole in your Wall Art to release the air and push the section flat with your applicator.
In severe occasions you may need to pull up your Wall Art and reinstall the panel from just above the bubble or bubbles.
In our instructions we emphasis the importance of allowing your Wall Art panels to fall naturally when applying them to your wall this will also help eliminate these types of issues.
As our printers go through regular cleaning cycles please note that there can be slight colour changes between samples and the actual order you receive. This is also applicable if you need to order an additional panel due to a mistake in your wall measurements. Generally, there are no differences.
Unlike other wallpaper business we do not have a library that consists of thousands of images. Nor do we have an upload system as we think it does not fit with our vision as a company.
However, we are able to customise the colour and size of most wallpapers. Also, you can incorporate a name on most of the ‘’Kids Collection’’ wallpapers.
If you need a customised design that is not on our website please send us a email to info@edgewallart.com.au and let us see what we can do for you!
Contact
If I have any questions who can I contact about my order?If you have any questions please email us at info@edgewallart.com.au and we will get back to you as soon as we can.
Yes, we do! Send us your ideas and social media footprint at info@edgewallart.com.au and we will discuss future collaborations with you.